Terms & Conditions

This website presents our work; it does not process orders or payments. All purchases are arranged through direct conversation, during which availability, pricing, delivery and timelines are confirmed before anything is agreed.

Every piece is embroidered by hand. Slight differences in stitch density, motif spacing, thread tension and colour are natural characteristics of handwork and are not considered defects.

Photographs are taken in natural light, and colours may appear slightly different depending on your screen.

Because pieces are handmade and often one of a kind, an item shown on this website may no longer be available. We confirm current availability when you enquire.

Custom pieces are agreed in advance, including colours, motifs, fabric and timeline. Because handwork cannot be rushed, timelines depend on the complexity of the embroidery requested.

All photographs and written content on this website belong to Hazara Phulkari and may not be reproduced without permission.